Support
FAQ
Will the stickers damage paint or my car?
No, these stickers are designed for cars and will not damage paint. As long as the surface area is smooth, clean and well looked after.
Can I use the stickers outdoors?
Yes, all our stickers are waterproof and UV resistant. You can apply it outdoors on any smooth surface such as windows, metal, mirrors, glass etc.
What material are the stickers made of?
All our stickers are made of high quality PVC with a matte finish, digitally die cut.
What stickers do you have?
We offer a wide range of fully customisable, high quality printed stickers. Contact us directly if you have any custom related questions. Your local sticker experts are here to help!
Can I cancel my order?
You can request to cancel your order as long as it has not been dispatched yet. We usually ship your order out within the same or next day which means you only have a small window to guarantee the cancellation has gone through. If you have any questions or need to talk to us urgently call us or email us directly.
Where is my order?
Once you have placed an order you will receive an email confirmation from us along with your tracking number. All of our orders are sent with tracking to ensure you receive your stickers as quickly and safely as possible. Shipping within Australia can take between 2-10 working days not including weekends. If it hasn't arrived within that time frame please get in touch with our friendly team who will try to resolve this as quickly as possible for you.
What file formats do you accept?
We accept all artwork formats but we recommend using vector artwork if possible. Make sure your sticker design is at least 300 pixels. If you have any questions we are happy to guide you through the process.
Sticker Preview
Once your design is uploaded we will send you a free online proof via your email address provided. We allow up to 3 changes after your proof has been received so we can ensure you are happy before we print.
Can I request a change after I approve my proof?
Once your proof has been confirmed we can not make any more changes to your order. Make sure you review your proof carefully before confirmation. As soon as it is approved it is sent to our production team who are working on getting it to you as fast as possible.
Shipping
Free standard shipping on all orders in Australia. Our couriers are Australia Post and Sendle. Need your order urgently? We can even post same day delivery! Make sure you select this option at the checkout.
Not happy with your purchase?
Rest assured we offer a 30 day money back guarantee. If you are not not satisfied with your order please send us a photo and we will try our best to resolve the issue for you.
Returns
You can return your order to us for a full refund to the following address:
Sticker Ink
Warehouse 6
18 Kimpton Way
Altona VIC 3018
Australia